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Notifications

Never miss a performance with CheerKeeper's notification system.

Types of Notifications​

Performance Alerts​

Get notified before a saved team performs:

  • "Elite All-Stars Black performs in 10 minutes!"
  • Includes time and location
  • Tap to jump to details

Schedule Changes​

When a schedule is modified:

  • "Schedule Updated: Elite All-Stars Black now performs at 2:15 PM"
  • Shows old vs. new time
  • Explains what changed

Event Announcements​

Messages from the event organizer:

  • Important updates
  • Delays or changes
  • Emergency information
Lock screen showing CheerKeeper performance notification
Get notified before your teams perform

Setting Up Notifications​

Enable Device Notifications​

First, allow CheerKeeper to send notifications:

iPhone:

  1. Go to Settings → Notifications → CheerKeeper
  2. Toggle Allow Notifications on
  3. Choose alert style (Banner, Sound, Badge)

Android:

  1. Go to Settings → Apps → CheerKeeper
  2. Tap Notifications
  3. Toggle on

Set Notification Timing​

Choose when to be alerted before performances:

  1. Open an event
  2. Go to My Teams tab
  3. Tap a saved team
  4. Select notification time:
    • 5 minutes before
    • 10 minutes before (default)
    • 15 minutes before
    • 30 minutes before
Notification time picker showing 5, 10, 15, and 30 minute options
Choose when to be notified before performances

Per-Team Settings​

Different teams can have different timing:

  • "Notify me 30 min before the little kids" (time to get settled)
  • "Notify me 5 min before my team" (already at the venue)

Managing Notifications​

Global Settings​

In the app settings:

  • All notifications on/off - Master toggle
  • Sound - Enable/disable sounds
  • Vibration - Haptic feedback

Per-Event Settings​

For each event:

  • Enable/disable notifications for that event
  • Useful when attending multiple events

Quiet Hours​

Set times when notifications won't disturb:

  1. Go to app Settings
  2. Tap Quiet Hours
  3. Set start and end times

Notifications during quiet hours are silently delivered.

What Triggers Notifications​

Saved Teams​

You'll get notifications for:

  • Teams you've saved (hearted)
  • Each performance they have
  • Schedule changes affecting them

Schedule Changes​

When an organizer modifies the schedule:

  • Time changes
  • Room changes
  • Session reassignments
  • Scratches/cancellations

"X Teams Until You"​

A popular CheerKeeper feature:

  • Shows how many performances until your team
  • Updates in real-time as performances complete
  • More useful than exact times (which often run late)

Find this on the My Teams tab.

My Teams showing '3 teams until you' countdown indicator
See how many teams perform before yours

Notification Examples​

Performance Reminder​

🎀 Coming Up!
Elite All-Stars Black performs in 10 minutes
2:30 PM • Main Floor

Schedule Change​

📅 Schedule Updated
Elite All-Stars Black
Was: 2:30 PM → Now: 2:45 PM
Main Floor

Event Announcement​

📢 Spring Championship
"Lunch break extended 15 minutes. Afternoon session starts at 1:15 PM"

Troubleshooting​

Not Receiving Notifications​

  1. Check device settings - Notifications must be allowed
  2. Check in-app settings - Toggle may be off
  3. Check battery saver - May block background activity
  4. Check internet - Need connectivity for push notifications

Delayed Notifications​

  • Poor venue WiFi can delay delivery
  • Notifications should arrive within seconds normally
  • Open the app to force refresh

Too Many Notifications​

  • Unsave teams you don't need to track
  • Adjust timing (one 30-min alert vs. multiple)
  • Use quiet hours during non-event times

Wrong Times in Notifications​

  • The schedule may have changed
  • Pull to refresh in the app
  • Check the event for latest times

Best Practices​

Competition Day Prep​

  1. Save all your teams the day before
  2. Set appropriate notification times
  3. Test that notifications work
  4. Charge your phone fully

At the Venue​

  • Keep CheerKeeper open or recently used
  • Turn off battery saver if needed
  • Don't dismiss notifications too quickly (they link to details)

Multiple Kids​

If you're tracking many teams:

  • Use longer notification times for earlier performances
  • Shorter times as you settle into the venue
  • Consider "X teams until" instead of time-based

Premium Features​

Premium users get enhanced notifications:

  • Countdown timers
  • Schedule change details
  • Historical performance tracking

Next Steps​